WSLC seeks Spanish-speaking Project Help Claims Specialist

The Washington State Labor Council, AFL-CIO, the state’s largest labor organization representing some 400,000 union members from more than 600 local unions, has an exciting job opportunity for a Project HELP Claims Specialist at its Seattle office. The application deadline is Friday, July 19.

Here is the job posting:

Project HELP Claims Specialist

Project HELP is a resource for injured workers, employers, and other interested parties seeking help with Washington State’s workers’ compensation concerns. Injured workers contact this program for help with their vital questions, assistance for quick claims resolution, navigating the claims process and seeking information on industrial insurance. This program provides educational information and guidance to ensure appropriate benefits are received under industrial insurance law.

The Washington State Labor Council, AFL-CIO and Project HELP are looking for a part-time Claims Specialist — a position at the WSLC’s Seattle office that will become full-time after one year — to assist in providing services to individuals, including Spanish-speaking workers.

Project Help Claim Specialist is a multi-faceted position, the job duties include:

• Furnish one-on-one guidance/assistance on workers’ compensation to people who call in to the Program;
• Provide office assistance to the director; gathering, compiling, and analyzing data;
• Logging and maintaining claim files;
• May require some translation of materials from English/ Spanish;
• Provide assistance, gather information and identify issues, and work collaboratively with others to facilitate claims resolution.

Job Requirements: Bilingual Spanish and English; excellent communication and listening skills; ability to manage time and prioritize tasks effectively;   excellent customer service skills; familiarity with Microsoft Office programs, especially Access, Excel, Word and PowerPoint; ability to work independently as well as with a team. Familiarity with Washington State’s workers compensation system a plus, but training provided.

Workload, Salary and Benefits:

20 hours per week through June 30, 2014, 35 hours per week thereafter (FT);

Salary in accordance with Master Trade Section Agreement of the Office and Professional Employees International Union, No. 8, AFL-CIO.  Starts at $22.32 per hour.  Full benefit package.

Start Date:   August 1, 2013
Please send resume and cover letter by July 15, 2013, to:

Lynne Dodson, Secretary-Treasurer
Washington State Labor Council, AFL-CIO
314 1st Ave. W.
Seattle, WA  98119

 The Washington State Labor Council, AFL-CIO, is an equal opportunity employer. Women and people of color are encouraged to apply.